• All products bought on mothertouoch.com can be cancelled only if they are eligible for cancellation.
• Only products that are not shipped are eligible for cancellation.
• You may cancel a product before the cancellation date as mentioned for every product, or before 4 business days, whichever is earlier.
• The cancellation request will be processed and approved by the merchant, based on his terms and conditions.
• In case of cancellations, your full amount will be refunded back to you.

Returns and Refunds

• A product bought on mothertouoch.com can be returned only if they are eligible for return.
• Any product received by the customer in a faulty or damaged condition is eligible for return.
• All returns will be processed and approved by the merchant. This process might take upto 2 business days.
• The product should be returned in its original condition, any product damaged or used by the customer cannot be returned.
• All return shipping costs are to be beared by the buyer or customer.
• Once a product is returned and is approved by the merchant, a full refund will be issued back to the customer within 48 hours. The amount may take upto 3 to 4 days to reflect in your bank account statement.